Hundred Acres Manor haunted house policies and safety procedures were developed to ensure the safety of our volunteers and patrons. Each volunteer has a responsibility of not only representing his or her organization, but also the charities we represent. This responsibility includes, but is not limited to, being aware of their own safety as well as the safety of our patrons. Each of the following procedures will be in effect for the entirety of our 2005 season; any changes will be addressed the night of participation. Please have each volunteer familiarize themselves with the following rules:
Listen to the instruction of Hundred Acres Manor supervisor and volunteer coordinator who will be introduced to you upon arrival.
Restrict your movements ONLY to where you are instructed to be (acting or otherwise)
DO NOT attempt to step across roped off areas, railings, or hide in areas that are not part of your instruction.
Beware of doors (and other movable objects) and YOUR position. Remember, you may control its movement but there may be someone on the other side who will push back.
Be aware of patrons and report any misconduct of patrons to Hundred Acres Manor supervision.
IMMEDIATLEY notify Hundred Acres Manor supervisors of ANY injury (to yourself or others). A report needs to be taken no matter how insignificant the injury may seem.
DO NOT follow or chase patrons. This is strictly forbidden by our insurance policy. In addition, this may be considered harassment and you may become personally liable.
DO NOT attempt to stop patron flow by stepping in front of a group (all scares are set up to keep the flow of patrons on a continuous path throughout that house). This not only slows traffic in the house causing a back up of patrons, but also can cause a patron to react in a rash manor and may be considered harassment and you may become personally liable.
Take note of nearest emergency exits. BE AWARE of what is going on around you. In the event of an emergency, please calmly advise patrons and show them the nearest exit and move to the outside. IMMEDIATELY notify supervision of anything you consider out of the ordinary.
There is NO smoking, drinking of alcohol, or drugs allowed.
NEVER touch, bump, or come in contact with any quest/patron of Hundred Acres Manor. If accidental contact does occur, apologize and step back. (STAY AN ARMS LEGNTH AWAY FROM PATRONS, unless otherwise instructed.
NO foul language is permitted prior to or during the operation of the haunted house.
We realize that cell phones have become a part of daily life for most people, but we do not allow the use of cell phones during the run of the house. If a phone call must be made, please do so before the house opens or after you have been relieved from duty. No open usage is permitted in the scenes!
We have a ZERO TOLARANCE POLICY in effect for any violation for the rules listed above (or rules verbally conveyed during your introduction). You will be escorted form the property for any violation of our rules.
It is Hundred Acres Manor's mission to create the most frightening and effective haunted house in the area. We want to be the best - being the best begins with you the volunteer!
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